When you purchase a monthly subscription, you will receive ongoing access to these services on a monthly basis. Your payment details will be stored securely, and these subscriptions will auto-renew each month. If you do not want to renew one of these, you can cancel at any time.

Monthly fees for office hours and extensions are **non-refundable** and are charged monthly on each renewal date. You may cancel at any time during the month, and upon cancellation, your access will expire 30 days from the last payment. Any amounts paid prior to your cancellation are not refundable.

Please also see our returns policy for more details on returns and refunds, and you can email to request a cancellation of a recurring subscription.